Terms & Conditions

Please review the following terms and the estimated due date before work begins.

1. Entire Agreement and Severability.
   1. This Agreement embodies the entire agreement between Seller (EPISL) and the client and supersedes all prior agreements and understandings relating to the subject matter hereof. In case any of the provisions in this Agreement is found to be invalid, illegal or unenforceable in any respect, the validity, legality and enforceability of any other provision contained herein shall not in any way be affected or impaired.
2. Scope of Work
   1. EPISL will supply and install only the materials, labour, and equipment explicitly listed in this estimate.
   2. Any additional work or items not listed will be considered a change order. A form or an email for approval, billed for the extra. The change order must be managed.
3. Material Pricing & Volatility
   1. Prices are subject to change depending on market conditions at the time an official purchase order is issued. Due to global economic factors, including tariffs, shipping delays, and supply chain disruptions, EPISL reserves the right to adjust pricing to reflect current supplier rates.
4. Tariffs & Import Duties
   1. This estimate does not include tariffs, duties, taxes, or surcharges that may be imposed by foreign governments, including but not limited to the United States.
   2. These costs, if incurred, will be billed to the client. If the price change exceeds 10%, EPISL will contact you for prior approval. At that time, you may also have the option to change the material type to better suit your preferences or budget.
5. Warranty
   1. A one-year warranty is provided on all EPISL-supplied materials and labour, excluding light bulbs and consumables.
6. Workmanship Standards
   1. All work will be performed in accordance with the current British Columbia BUILDING CODE 2024 regulations and WorkSafe BC standards.
7. Exclusions
   1. Unless specifically included in this estimate:
      1. BC Hydro service fees are excluded.
      2. All work related to EPISL must be done by EPISL. Any work, adjustment, testing, or alteration by the Client, their agents, subcontractors, or any other party (“Unauthorized Work”) will immediately void the contract and all warranties.
      3. Furthermore, any Unauthorized Work involving plumbing, electrical, or other building systems automatically terminates EPISL’s liability and transfers 100% of the risk and liability for all consequential damages (including but not limited to water ingress, flooding, structural damage, mould, electrical failure, or property damage) to the Client. The Client agrees to indemnify and hold EPISL harmless from any claims arising from Unauthorized Work.
8. Client-Supplied Information
   1. This estimate is based on information provided by the client. If site conditions change or the scope changes, a change order must be completed, and costs may be revised accordingly.
9. Lead Times & Delays
   1. EPISL is not responsible for delays caused by product availability, shipping disruptions, customs inspections, or third-party suppliers. Scheduling will be adjusted accordingly.
10. Testing & Acceptance of Work
    1. Upon completion of any phase of work, EPISL perform testing to verify system integrity (including but not limited to pressure tests, bucket tests, flow tests, or electrical continuity tests). EPISL will document all testing procedures, results, and timestamps in writing or by photograph
    2. The Client will be notified of test results and given the opportunity to witness or review documentation. If the Client does not dispute the test results in writing within 24 hours of documented performance and notification, the tested system shall be deemed “Accepted,” and the Client waives any right to later claim defects related to that tested system or phase of work.
    3. Any use, modification, or interference with an accepted system by the Client or third parties after deemed acceptance will be considered Unauthorized Work under Section 7.1.2.
11. Payment Terms
    1. A 40% deposit is required upon acceptance of this estimate, at which point it becomes a contract. The invoice is calculated based on the time and materials spent on your project. The amount of each weekly invoice is due upon receipt when the project duration exceeds seven days. The deposit will be applied to the final payment.
    2. If EPISL is required to retain legal counsel or collection services to recover any unpaid amounts, the Client agrees to pay 100% of EPISL’s legal fees, collection costs, and disbursements on a full indemnity (solicitor-client) basis, in addition to the outstanding balance and any interest or penalties.
    3. If additional work time or material is required to complete the project, a text or email to confirm is required.
    4. BUILDERS’ LIEN NOTICE: Payment is due on receipt as stated on each invoice date. Under the Builders’ Lien Act (British Columbia), EPISL has the statutory right to file a lien against the property title for any unpaid amounts. If payment is not received within seven (7) days, EPISL may file a builders’ lien without further notice to the Client.
    5. The Client will be responsible for all costs associated with filing, perfecting, and enforcing the lien, including legal fees on a full indemnity basis.
12. Quote Validity
    1. This estimate is valid for 30 days from the date issued. After this period, pricing may be subject to review and adjustment.
13. Commodity Escalation Clause
    1. Due to continuing fluctuations in construction material prices, EPISL reserves the right to revise material rates at the time of ordering or project commencement, with client approval required prior to additional procurement.
14. Staged or Multi-Phase Projects
    1. In multi-phase or long-duration projects, future phases will be quoted based on the market conditions at that time unless a firm price contract is in place.
15. Additional work
    1. Additional work beyond this scope of work, such as revisions to the report, strategy for management, email communications, and meetings, will be charged on an hourly basis with an average hourly rate of $80/hour for the first lead and $60 for helpers. A group of 2 is $140/hr
16. 16.Data Handling
    1. EPISL uses QuickBooks to manage client information. Please refer to https://www.intuit.com/privacy/statement/ for more details.
17. Site Access obligations and hazard disclosure requirements
    1. Before attending any project, if there are any hazards known by the owner, the risks must be communicated and documented for safety.
    2. In case of any site access hazard, a sign of no entry is posted with a yellow or red ribbon. Requirements are governed by a combination of environmental legislation, real estate regulations, and occupational health and safety rules. The Environmental Management Act (EMA) and Contaminated Sites Regulation (CSR) require the identification and disclosure of known or suspected contaminated sites, particularly when industrial or commercial activities have occurred.
18. Jurisdictional Compliance
    1. All work and terms herein are subject to local authority requirements, including the City of Langford, Victoria Technical City Safety BC, and other applicable governing bodies.
19. Dispute Resolution Clause
    1. Good Faith Negotiations
       In the event of any dispute, controversy, or claim arising out of or relating to this Agreement, the parties shall first attempt in good faith to resolve the matter through direct discussions between executives or representatives with decision-making authority.
    2. Mandatory Mediation
       If the dispute is not resolved through negotiation within ten (15) days, the parties agree to submit the dispute to a mandatory mediation process. The mediation shall be conducted in accordance with the “Notice to Mediate (General) Regulation BC” and shall take place through emails, at the job site, or at the mediator’s office. The parties shall share the mediator’s fees and expenses equally.
    3. 30-Day Cooling-Off Period
       The parties agree that mediation is a condition precedent to filing any lawsuit or formal legal proceeding. Neither party may initiate litigation until the mediation process has been conducted for at least thirty (30) days from the appointment of the mediator, unless both parties agree in writing that an impasse has been reached sooner.
    4. Litigation
       If the dispute remains unresolved after the 30-day mediation period, either party may then initiate legal collection and proceedings in the courts of BC.
    5. Equitable Relief
       Nothing in this clause shall preclude either party from seeking transitional injunctive relief or a temporary restraining order from a court of competent jurisdiction to prevent irreparable harm.
20. Limitation of Liability
    1. The Limitation of Liability under this contract caps the total liability to the Customer, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising out of or related to this Agreement (including all Statements of Work). This limit shall be equivalent to 150% of the Charges paid or payable in the last twelve months from the date the claim first arose. If the claim occurs in the first Contract Year, then the amount shall be calculated as 150% of an estimate of the Charges paid and payable for a full twelve-month period.
21. Force Majeure
    1. No Party shall be liable or responsible to the other Party, nor be deemed to have defaulted under or breached this Agreement, for any failure or delay in fulfilling or performing any term of this Agreement (except for any obligations to make previously owed payments to the other Party hereunder) when and to the extent such failure or delay is caused by or results from acts beyond the impacted Party’s (“Impacted Party”) reasonable control, including, without limitation, the following force majeure events (“Force Majeure Event(s)”) that frustrates the purpose of this Agreement:
       1. acts of God
       2. flood, fire, earthquake or explosion
       3. war, invasion, hostilities (whether war is declared or not), terrorist threats or acts, riot or other civil unrest;
       4. government order or law;
       5. actions, embargoes or blockades in effect on or after the date of this Agreement
       6. action by any governmental authority
       7. national or regional emergency
       8. strikes, labor stoppages, slowdowns or other industrial disturbances
       9. epidemic, pandemic or similar influenza or bacterial infection (which is defined by the Public Health Agency of Canada as virulent human influenza or infection that may cause a global outbreak, or pandemic, or serious illness)
       10. emergency state
       11. shortage of adequate medical supplies and equipment
       12. shortage of power or transportation facilities
       13. other similar events beyond the reasonable control of the Impacted Party

EPISL RESERVES THE RIGHT TO CORRECT THIS ESTIMATE FOR ERRORS AND OMISSIONS.

BC BUILDING CODE REQUIRES ANY HOME PRIOR TO 1991 TO HAVE A SITE ASSESSMENT FOR POTENTIAL ASBESTOS