Terms & Conditions

Please review the following terms and the estimated due date before work begins.

1. Entire Agreement and Severability.
   1. This Agreement constitutes the entire agreement between EPISL (“Seller”) and the Client and supersedes all prior agreements, negotiations, and understandings relating to its subject matter.
   2. If any provision of this Agreement is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.
2. Scope of Work
   1. EPISL shall supply and install only the materials, labour, and equipment expressly identified in the estimate.
   2. Any work not expressly included shall constitute a change order. No additional work will be performed without prior written approval from the Client, including confirmation of scope and estimated cost.
3. Material Pricing & Volatility
   1. All material pricing is subject to change based on supplier rates at the time of purchase due to market conditions, including but not limited to tariffs, supply chain disruptions, and transportation costs.
   2. EPISL will notify the Client of any material price increases requiring approval before procurement.
4. Tariffs & Import Duties
   1. This estimate excludes any applicable tariffs, import duties, taxes, or surcharges imposed by governmental authorities.
   2. Any such costs incurred shall be charged to the Client. If such costs result in an increase exceeding ten percent (10%) of the estimate, EPISL will obtain Client approval before proceeding.
5. Warranty
   1. EPISL provides a one (1) year warranty on labour and materials supplied by EPISL, excluding consumables such as light bulbs.
   2. This warranty does not apply to damage resulting from misuse, unauthorized modifications, or work performed by others.
6. Workmanship Standards
   1. All work shall be performed in accordance with applicable laws, including the British Columbia Building Code (2024) and WorkSafeBC regulations.
7. Exclusions
   1. Unless specifically included in this estimate:
      1. Unless expressly included in the estimate:
      2. Utility service fees (including BC Hydro) are excluded.
      3. EPISL must perform all work relating to EPISL’s scope. Any work, modification, testing, or alteration by the Client or third parties without EPISL’s written authorization (“Unauthorized Work”) will void applicable warranties.
      4. To the fullest extent permitted by law, EPISL shall not be liable for any damages, losses, or defects arising from or related to Unauthorized Work. The Client agrees to indemnify and hold EPISL harmless from claims resulting from such Unauthorized Work.
8. Client-Supplied Information
   1. This estimate is based on information provided by the Client. Changes in site conditions or scope may require a change order and adjustment to pricing.
9. Lead Times & Delays
   1. EPISL shall not be responsible for delays caused by product availability, shipping disruptions, customs processing, or third-party suppliers.
10. Testing & Acceptance of Work
    1. Upon completion of any phase, EPISL will perform appropriate testing (including, where applicable, pressure, flow, or electrical tests) and document the results.
    2. The Client will be notified and may review or witness such testing. Unless the Client provides written notice of deficiency within five (5) business days of notification, the work shall be deemed accepted, excluding defects not reasonably discoverable at the time of testing.
    3. Any interference or modification following acceptance shall constitute Unauthorized Work.
11. Payment Terms
    1. A deposit of forty percent (40%) is required upon acceptance of the estimate, at which point it becomes a binding contract.
    2. For projects exceeding seven (7) days, invoices will be issued weekly and are due upon receipt. The deposit shall be applied to the final invoice.
    3. No additional work will proceed without written approval from the Client.
    4. Late payments may be subject to interest at a rate of 2% per month (24% per annum), or the maximum permitted by applicable law.
    5. Builders’ Lien Notice: Pursuant to the Builders’ Lien Act (British Columbia), EPISL may file a lien against the property for unpaid amounts. If payment is not received within seven (7) calendar days of the invoice date, EPISL reserves the right to file a lien without further notice.
    6. The Client shall be responsible for all reasonable costs associated with collection, including legal fees on a solicitor-client basis, to the extent permitted by law.
12. Quote Validity
    1. This estimate is valid for thirty (30) days from the date issued, after which it may be revised.
13. Staged or Multi-Phase Projects
    1. For multi-phase or long-duration projects, future phases will be priced based on market conditions at the time unless otherwise agreed in writing.
14. Additional Services
    1. Work beyond the defined scope, including revisions, consultations, communications, or meetings, shall be billed hourly at the following rates:
       • Lead: $80/hour
       • Assistant: $60/hour
       • Two-person crew: $140/hour
15. Data Handling and Privacy
    1. EPISL collects and uses client information for project management, billing, and communication purposes.
    2. EPISL utilizes QuickBooks for data management. For further information, refer to Intuit’s privacy policy.
16. Site Access and Hazard Disclosure
    1. The Client shall disclose any known site hazards before commencement of work.
    2. Access restrictions and safety measures shall comply with applicable environmental and occupational health and safety regulations, including the Environmental Management Act and Contaminated Sites Regulation.
17. Jurisdictional Compliance
    1. All work is subject to applicable laws and regulations, including requirements of local authorities, Technical Safety BC, and other governing bodies.
18. Dispute Resolution Clause
    1. The parties shall first attempt to resolve disputes through good faith negotiations.
    2. If unresolved within fifteen (15) days, disputes shall proceed to mediation under the Notice to Mediate (General) Regulation (BC).
    3. Mediation shall be a condition precedent to litigation and shall continue for at least thirty (30) days unless otherwise agreed.
    4. If unresolved, either party may pursue legal remedies in the courts of British Columbia.
    5. Nothing herein prevents a party from seeking injunctive relief where necessary.
19. Limitation of Liability
    1. To the fullest extent permitted by law, EPISL’s total liability arising out of or related to this Agreement shall not exceed one hundred fifty percent (150%) of the total charges paid or payable in the twelve (12) months preceding the claim.
20. Force Majeure
    1. Neither party shall be liable for delays or failure to perform due to events beyond reasonable control, including but not limited to natural disasters, government actions, labour disruptions, supply shortages, or public health emergencies.
21. General
    1. EPISL reserves the right to correct errors or omissions in this estimate.
    2. In accordance with the British Columbia Building Code, properties constructed before 1991 may require asbestos assessment before work commencement.